Thanks for your reply. Fixed the ICE contacts...thanks. I did format the microSD and still get the same problem. Problem being some times (not all the time) the phone will not recognize the card. Then there are times when the phone will recognize the card but will not show any files (.mp3). Going to go back to Verizon store, see if they can fix. Believe I have a month before I can not do an exchange/return.
I appreciate your reply.
FYI
http://en.wikipedia.org/wiki/Smart_Phone